Shipping Policy

At ES Support, we don’t ship physical products. Instead, we provide professional services such as Facility Management, IT Services, MEP, and Infrastructure Solutions across India. This policy outlines our service delivery process, timelines, and coverage.

1. Service Delivery Scope

Our services are delivered PAN India, depending on project scope and client requirements.
Delivery timelines vary based on project type, scale, and location.
All deliverables, including manpower, technology solutions, and infrastructure support, are executed as per the agreed service contract.

2. Delivery Timelines

Timelines are communicated clearly during project discussions and formalized in the service agreement.
Any delays caused by external factors (such as government approvals, client-side delays, or unforeseen events) will be communicated promptly.

3. Client Responsibilities

Clients must provide access, permissions, and necessary resources to enable smooth service delivery.
Delays in client inputs may impact agreed timelines.

4. Tracking & Reporting

ES Support maintains transparent project reporting throughout the delivery phase.
Regular updates are provided to clients on milestones, challenges, and progress.